Small talk in English: not awkward, just practical
Master small talk in English: why it matters in business, which topics work, and how to have relaxed conversations without the awkwardness.
BUSINESS COMMUNICATIONMULTILINGUAL LIFE
Linda Schinke
1/22/20267 min read
You're standing in the office kitchen with your British colleague. Silence. You don't know what to say. Neither does he. You smile politely at each other. The coffee machine hums. It's... uncomfortable.
Or: You're at an international conference. During the break, everyone's standing in small groups, chatting. You'd like to join in, but what do you talk about with people you barely know? And in English, no less?
If you recognize yourself in either of these situations, you're not alone. Small talk in English is a genuine challenge for many non-native speakers.
Not because of the language. Because of the culture.
In this article, I'll show you why small talk is more important than you think – and how to master it naturally, without pretending to be someone you're not.
Why small talk feels so uncomfortable for many people
Let's be honest: small talk isn't equally valued in all cultures.
In some cultures, efficiency and directness are prized. When people meet, they get to the point quickly. "How are you?" is often a rhetorical question, not a genuine invitation to share.
Superficial conversation about the weather? For many, it feels like a waste of time. Some prefer deep discussions or would rather stay silent than discuss trivial matters.
But in English-speaking cultures – especially in the US, UK, and many Commonwealth countries – small talk is a fundamental part of social interaction.
It's not superficial. It's the social glue that builds relationships.
And that's the point many people miss: Small talk isn't pointless. It has a function.
Why small talk matters in English-speaking cultures
Small talk isn't designed to exchange profound information. It serves other purposes:
1. Building relationships: Before people in the anglophone world work together professionally, they want to feel a personal connection. Small talk creates that connection.
2. Signaling trust: Taking time for casual conversation signals: "I'm approachable. I'm friendly. This relationship matters to me."
3. Creating atmosphere: Small talk relaxes the mood. It makes meetings less formal and opens space for more candid communication.
4. Showing respect: Diving straight into business can be perceived as rude in some cultures. Small talk shows you see the other person as a human being, not just a business contact.
This doesn't mean you need to change your personality. But it's worth understanding: In many English-speaking countries, silence is uncomfortable, while light chatting is considered polite and normal.
The structure of small talk: how it works
Small talk follows a relatively simple pattern:
1. Opening: A neutral, friendly topic to start the conversation.
2. Exchange: Brief responses and follow-up questions to keep the conversation flowing.
3. Transition or exit: Either transition into the actual topic or politely end the conversation.
The most important thing: Small talk doesn't need to be long. Two to three minutes is often perfectly sufficient.
Safe topics for small talk in English
Here are topics that almost always work – neutral, harmless, and culturally acceptable:
1. The weather
Yes, really. Talking about the weather is completely normal in English-speaking countries and isn't considered boring.
Examples:
"Lovely weather today, isn't it?"
"Can you believe this rain?"
"It's quite cold for this time of year, don't you think?"
2. The surroundings or event
If you're at a conference, in the office, or at an event, talk about it.
Examples:
"This is a great venue, isn't it?"
"Have you been to this conference before?"
"How are you finding the event so far?"
3. Travel and commute
Especially at international meetings, this is an easy and safe topic.
Examples:
"Did you travel far to get here?"
"How was your journey?"
"Have you been to [city] before?"
4. Weekend plans (or recap)
Mondays: "How was your weekend?" Fridays: "Any plans for the weekend?"
This shows interest in the person without getting too personal.
5. Food and drink
At lunch, in the coffee room, or at events with catering.
Examples:
"Have you tried the coffee here? It's quite good."
"Do you have any restaurant recommendations in the area?"
"I'm still looking for a good lunch spot around here."
6. Work (neutral)
You can talk about work – but keep it general and positive.
Examples:
"How long have you been with the company?"
"What's your role here?"
"Are you working on any interesting projects at the moment?"
Topics to avoid
Not every topic is suitable for small talk. Avoid these:
Politics - too controversial, especially in the US
Religion - very personal and potentially sensitive
Money/salary - taboo in many cultures
Health problems - too personal for casual conversation
Negative remarks about the company or colleagues - unprofessional
Overly personal questions - age, marital status, children
Stick to neutral, positive topics - then you're on safe ground.
Phrases for every stage of small talk
Opening: starting the conversation
Situational:
"Hi! How's it going?"
"Good morning! How are you today?"
"Hey, how's your week been?"
The surroundings:
"Great weather we're having, isn't it?"
"This coffee is really good. Have you tried it?"
"Nice to see you again. How have you been?"
At events/conferences:
"Hi, I'm [Name]. Are you here for the [event]?"
"How are you finding the conference so far?"
"Have you attended any interesting sessions?"
Keeping the conversation going
Small talk thrives on follow-up questions. Show interest in what the other person says.
Asking follow-ups:
"Oh really? How was that?"
"That sounds interesting. Tell me more."
"And how did that go?"
Agreeing and sharing your experience:
"I know what you mean. I had a similar experience..."
"That's exactly how I feel!"
"Same here!"
Following up on short answers: If someone just says "Fine, thanks," you can ask:
"Have you been busy lately?"
"Any exciting plans coming up?"
Ending the conversation politely
Sometimes you need to end a conversation – whether because a meeting is starting or because you need to get back to work.
Polite exit phrases:
"Well, I should probably get back to work. It was nice talking to you!"
"I don't want to keep you. Have a great day!"
"It's been great catching up. Let's chat again soon!"
"I need to get going, but let's continue this conversation another time."
Transitioning to business:
"Anyway, shall we get started?"
"So, about the project..."
"Speaking of which, I wanted to ask you about..."
How to respond to "How are you?"
"How are you?" in English-speaking countries is often not a real question – it's a greeting.
Standard responses:
"I'm good, thanks. How are you?"
"Fine, thanks. And you?"
"Pretty good, thanks. How about you?"
That's it. Brief, friendly, and then you return the question.
Important: Don't tell your life story. "I'm good, thanks" is perfectly sufficient, even if you've had a stressful day.
Exception: If someone really asks ("How are you really?"), then you can be more honest.
Body language and tone in small talk
Small talk isn't just what you say – it's also how you say it.
Body language:
Smile. A friendly smile signals openness.
Maintain eye contact (but don't stare).
Turn toward the person. Don't stand half-turned away.
Use open posture (no crossed arms).
Tone:
Sound friendly and relaxed, not monotone.
Emphasize key words slightly.
Vary your pitch – it sounds more natural.
Pace: Don't speak too fast (seems nervous) or too slow (seems uncertain). Find a relaxed middle ground.
What to do when your mind goes blank
Sometimes your head is empty. You don't know what to say. That's completely normal.
Strategies for the moment:
1. Comment on the situation - "It's quite busy in here today, isn't it?" "This coffee machine always takes forever."
2. Ask a simple question - "How's your day going?" "Are you working on anything interesting at the moment?"
3. Use the environment - "Have you seen the new office setup? It looks great." "Did you catch the presentation earlier?"
4. Be honest (with humor) - "I'm terrible at small talk, but how's your week been?"
Small talk for introverts and extroverts
For introverts: Small talk can be exhausting, especially in a foreign language. That's okay. You don't have to be the center of attention.
Tips:
Prepare 2-3 standard questions you can ask.
Listen actively – that's just as valuable as talking a lot.
Set small goals: "I'll talk to three new people today for two minutes each."
Give yourself breaks. You don't have to be "on" all the time.
For extroverts: You love conversation – but be careful not to come across as too dominant in English.
Tips:
Make sure the conversation is balanced. Ask questions and let the other person speak, too.
Avoid overly personal or controversial topics, even if you feel comfortable.
In some cultures, too much enthusiasm is unusual – adjust slightly.
Practice makes the difference
Small talk is a skill – and like any skill, it improves with practice.
How to practice:
1. Start small - Practice with colleagues you already know. A quick "How was your weekend?" in the coffee room.
2. Formulate questions mentally - Before going to an event, think of 2-3 questions you could ask.
3. Observe native speakers - How do they start conversations? Which topics do they choose? Which phrases do they use?
4. Be kind to yourself - Not every conversation goes perfectly. That's okay. Each time gets a little easier.
Small talk isn't a waste of time – it's relationship work
You might still be thinking: "This is all well and good, but doesn't it feel... superficial?"
I understand. For someone raised with direct communication, small talk can seem like empty chatter.
But consider this: Those two minutes you spend with a colleague talking about the weekend? That's not lost time. That's investment in a better working relationship.
The brief exchange about the weather before a meeting? That reduces tension and creates a more relaxed atmosphere for difficult discussions.
The casual conversation over coffee? That might be the moment when a business contact becomes a real connection.
Small talk is the lubricant of international collaboration. And with the phrases and strategies from this article, it becomes routine – not awkward, just practical.
Need support with small talk in English?
At Linguages, I help professionals communicate confidently in English – including in those informal moments that are just as important as big meetings.
Whether conversation training, role-plays, or targeted coaching for your specific situations – together we'll make small talk a strength rather than a hurdle.
Book your free consultation now and let's talk about how you can chat comfortably in English.
How do you find small talk in English? Easy or challenging? Share in the comments!

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